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9
votes
6answers
151 views

Chat or SMS applications in libraries

What kind of benefits and issues do you have experienced with your users with the chat and/or SMS application at the information desk in your library? Would you recommend introducing it?
9
votes
3answers
133 views

What examples do libraries have of patrons making use of library developed open APIs (i.e., catalogue API)?

There have a been a number of libraries developing open APIs to their systems and data (where they're able to license the data appropriately). Usually these APIs help make the libraries internal ...
5
votes
2answers
154 views

Success stories of implementing 80/20 Innovation-style program in a small library

Small libraries need innovation just like larger libraries, but typically staffing is small enough that nobody has scheduled time away from the service desks to do focused brainstorming. While there ...
2
votes
4answers
138 views

What factors need to be considered when developing an innovation committee in a library setting?

Particularly when the committee is charged to be the think tank for the library system.