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Where I work, at the library for a large research university, we're investigating the creation of a digital scholarship centre. Some examples:

We don't have anything like those on our campus, but there is a growing need for something. Of course, it would be expensive, and some might question if such a thing should be in the university's library or somewhere else.

How have university libraries been successfully involved in such projects? I'm looking for answers covering anything from the creation of a centre, to the managing of it, to collaborations, advocacy, research partnerships, services, etc.

DiSC: Developing a Digital Scholarship Commons (presentation by Joan Smith and Rick Luce, from CNI 2011) gives a lot of detail about how Emory created their centre, for example.

[If this question is too broad I'm happy to refine it.]

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This is a very broad question and is going to be tricky to answer definitively because there is just a lot of things that you are asking about. Any chance you could refine it? It's okay to ask multiple questions if you need, on this topic! – Ashley Nunn Jul 18 '12 at 16:03
Related question from Digital Humanities Questions & Answers last year: Models for DH services in the library? – wdenton Jul 18 '12 at 18:10
Scholar's Lab www2.lib.virginia.edu/scholarslab at UVA would be another important example to mention. – Trevor Owens Jul 21 '12 at 1:03

1 Answer

Like almost any big-ball-of-mud exercise -- and research libraries have several of these on the books, from scholarly communication to research-data management to DH/DS centers -- success hinges on clearly defining success criteria up-front. There is no single, foolproof recipe for a "successful digital-scholarship center," and defining success as "success" (which happens all too often) is of course tautological tail-chasing.

What Emory is doing so extraordinarily well (and I was at that CNI presentation and am glad you cited it) is systematically answering the question "what do existing centers accomplish, and how much of that do we want to emulate at Emory?" Unsurprisingly, they found different answers at different centers. Some are explicit about being (and helping) grant-chasers. Some are just as explicit about being collaboration spaces, or tech and project-management support. Some are dev centers. None of these accomplishments is intrinsically more worthwhile than any other! They're all good! So for new centers looking for what to do, it's all in the goal-setting and assessment-planning.

If I were in your shoes, I'd interrogate that "growing need" and set goals based on it, preferably without even invoking the "center" concept -- I find that prematurely reifying a service leads to unhappy results. So...

  • Digital folks having trouble getting grants? Why, and what can the library do about it?
  • Everybody complaining about space? What could the library free up?
  • Missing tech? Could the library purchase and/or host and/or support it?
  • Missing skills? Who in the library has those skills and can teach them?
  • Missing support structures? What could the library fill in? (This is a particularly common problem among grad students, I find.)

Be frank about this. If the real problem is "digital {whatever} is sexy and we're jealous," then that's the real problem; dancing around it because it's kind of a dumb problem won't help.

Now, stepping off my soapbox to return to your actual question, it seems to me that several of the centers you list started as idiosyncratic fiefdoms designed by and/or around one or two very bright and energetic people. So another way to tackle the planning process is to look around locally for the right horses to bet on, building an infrastructure around their needs. This is risky (good academic racehorses have a habit of switching stables), and it can be politically unpopular in libraries with a "must serve everyone equally" orientation, but it certainly simplifies determining assessment criteria! It may also endear the library to university administrators looking for ways to keep and/or poach "top talent."

tl;dr version: I don't know what a successful digital-scholarship center looks like; I believe they come in lots of shapes and colors. I DO know what an unsuccessful one looks like: a vaguely-conceived, under-resourced, unassessed bandwagon-jumping exercise run by one isolated low-totem-pole employee from a broom closet.

A digital-scholarship center that's not that has a tolerably good chance of doing something useful.

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Thanks for writing these thoughts down. I've become confused when the answer to a "growing need" is a person, a committee, an informal group, a formal group, a formal group with resources (a center?!), or something bigger. I think most often the approach (that I've seen) is the racehorse method, but then sometimes I see four horses on the track and I'm just emerging from my broom closet, bewildered--and there is never a finish line in sight. Which I suppose restates your thesis: "success hinges on clearly defining success criteria up-front" – AaronC Jul 18 '12 at 17:27
That's a really good point -- project versus service orientation matters in this game! Libraries are so used to services (and the more-unchanging, the better) that the more nimble mindset necessary to create and manage a project portfolio can be hard to instill. – dsalo Jul 18 '12 at 17:41
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For some of the projects I've worked on, there's some sort of a steering committee composed of the people who would be directly benefiting from the project (in my case as I'm building data systems for scientists, it's 100% composed of scientists). There are members who have some limited experience in managing/building data systems, but their role as a steering committee is solely to set scope & priorities -- they draw on advice from us programmers (estimates of feasibility & time costs), but they're the ones who make the final decisions to set scope / features / priorities. – Joe Jul 19 '12 at 15:42

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