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With public and academic libraries increasingly adopting alternative names for library services (knowledge centre; information commons etc...), is this a good thing for the provision of information and library services?

Is a change of name necessary as libraries adapt to the radical social, financial and technological changes affecting (western) society? As we reconstruct and reconstitute our information infrastructure does it make sense to search for a new term that takes us beyond what is traditionally understood as the library? Or is library a term that has stood the test of time, and still carries weight in the modern world?

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oh no ... it's ASKPro all over again. – Joe May 31 '12 at 13:50
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This sttikes me as more of a discussion topic better suited to a forum than the Q and A model of Stack Exchange – Ashley Nunn May 31 '12 at 15:52
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It just seems like a senseless question -- who cares what it's called? Not one with a definitive answer. – Melissa May 31 '12 at 16:11
Agreed, there is no answer to this. Changing the word "library" or "librarian" is just going to result in a longer-than-needed explanation of a building or job title just for the layman to go "Oh! A library/librarian!" – KatieR May 31 '12 at 16:13
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@Dsalo the fact that there can be a discussion doesn't mean that it fits here - in fact, it means that it definitely doesn't. SE is not about discussion. It is not a forum. – Ashley Nunn May 31 '12 at 17:38
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5 Answers

I don't think that a name change is going to matter. If you have an information commons and you can't show that it's providing good value to the institution that funds it, it's just as likely to be cut down or shuttered as a library in the same situation.

A public library that I worked for was on the chopping block a few years ago due to city budget cuts. While this was a nice enough public library, it wasn't exactly cutting edge. There was nothing like an information commons there.

The library was saved because patrons came out in droves to the meeting where the decision on closing it was to be made. People came and spoke about what the library did for them, what value it had, and why they couldn't get those same services elsewhere. One man spoke about how he learned to read through a literacy program that the library provided, and that he'd gotten the first job of his life thanks to skills he learned there.

Public perceptions of libraries are not what we want them to be - I once heard about a survey where college students thought, on average, that a librarian had about a high-school diploma-level education. On the other hand, individuals' perceptions based on experience are usually right on. If you're providing good service, people don't care what you call it, and they'll go to bat for you. If you're not, don't expect a huge outcry on closing day.

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I always find it a little bit stupid of libraries try to describe their role and activities with alternative terms such as "information" and "knowledge". These terms are used in a lot of contexts and libraries have no clue about many of them. So using this terms is not professional but meaningless PR talk in my opinion. The term "library" is not holding back libraries. There are other reasons why some libraries struggle to cope with current changes and changing names would not help. One should better think about the actual role and purposes of libraries.

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The word "library" has great currency and is easily recognizable to users and non-users alike and generally attached to a concept of learning and recreation. Changing it won't change perceptions of our current relevance for the better . . . some of the vocabulary that we use within the library, such as "reference" and "circulation" might stand an update, however.

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So let's pick this apart a bit. Here are the problems I see spoken of with respect to "library" and "librarian:"

  • Stereotyped, outdated, inaccurate perception of what libraries are like and what librarians do, especially keen among those who haven't darkened the door of a physical library in years, or ever
  • Corollary to the above, libraries and librarians have trouble expanding their remit because of all the stereotype-defiance work that has to be done. (This is perhaps most obvious with respect to digital work done in or by libraries, but information-literacy instruction has had to cope with this also.)
  • Strong feminized associations, which subjects libraries and librarians to all the well-known problems of other feminized professions (low pay, low esteem)
  • Information work happening outside the physical boundaries of the library (e.g. data curation, records management) doesn't get associated with it, even when the work is performed by librarians.

Changing the generic name of the physical building is unlikely to help with any of the above; recall (those of you who are old enough) the snickering over "sanitation engineers." If we look like we're trying to cadge unearned prestige (which is, I'm sorry to say, exactly what the ASKPro thing looked like from the outside), we lose.

Changing the name of the person or the person's job... might help, at least in some eyes; I don't see any problem with "data curator" or "records manager" or "UX specialist" or even "informationist" or "knowledge manager" (though I have issues with some forms of KM), much less "taxonomist" or "ontologist" or any of the other jobs we do.

Perhaps we don't need an overarching identifying term for ourselves any longer. I like "librarian" and use it proudly and defiantly to refer to myself, but if what used to be "one profession" becomes multitudes and works in a multitude of places, that's not a bad outcome at all.

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So years ago, I was at a CODATA conference, and someone gave a talk where they had looked at how well the title 'data scientist' had been adopted, as that was the term that the group had decided on. I pointed out that it's the managers and executives who decide what your title is, not the person in the position. My job title at my day job is either 'Principal Software Engineer' or 'Programmer/Analyst', but that only reflects a portion of the job that I do. (and I still have no idea what a 'Data Scientist' does ... do science with data? study data / informatics? ) – Joe May 31 '12 at 16:10
Re data scientist: try Alma Swan "Skills, Role and Career Structure of Data Scientists and Curators." jisc.ac.uk/publications/publications/… (if the link hasn't b0rked). I don't entirely agree with Swan's taxonomy, but others apparently do. – dsalo May 31 '12 at 16:15
More to the point -- as the work world shifts, which it always does, new titles will come into play. We can automatically scorn them and those who hold them, clinging to Our Chosen Title, or we can embrace a variety of jobs, titles, and people. I know which I think is more useful. – dsalo May 31 '12 at 16:17
By the JISC thing, I think I qualify as a 'Data Scientist' and a 'Data Manager' ... and an argument could be made for 'Data Librarian' but I got my library degree after starting here, so I didn't 'originate' from the library community. (and yet, when people ask what I do, I tell them I'm a librarian for science data) – Joe May 31 '12 at 16:45

Does it matter what it's called, really? A library can be known as a computer place, an entertainment place, a knowledge place, a program place or a book place -- it's what the library provides that matters. (I also don't think how the materials are housed makes all that much difference. One of my favorite libraries is in an old grocery store.)
In my opinion as a life-long library user (and now librarian myself), what matters more is the approachability of the staff and currency/availability of the materials.

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