As part of the Document Availability Information API (DAIA) I once defined a set of services that libraries can provide, connected to a particular document. The result was:
- loan: a patron can borrow the document (use it at home for some time)
- access/presentation: a patron can view or use a document within the library (for instance newspapers or databases which can only be accessed from the library intranet)
- interlibrary loan: a patron gets a document (or a copy) delivered from another library to its home library.
- openaccess: a patron is just pointed to an URL to directly get a digital document that is available as Open Access.
I think about revising the DAIA ontology by moving this part into a more general Library Service Ontology (LIBSO). This ontology should be not more and not less than a classification of basic services, typically provided by a library. This could also include services not directly connected to a document, for instance using a carrel or a study room for group discussion.
What basic services are typically provided by a library? Maybe there are some recommendations or classifications to build on for the library service ontology?
P.S: I started to specify a Document Service Ontology for library services that involve documents.